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Security Center

Stay Informed. Stay Protected.

Knowing what to watch for is one of the best ways to protect your finances. Explore helpful tips and resources for keeping your personal information secure, recognizing suspicious activity, and avoiding common scams.

MAKE YOUR PASSCODE

Tips to Help Keep Your Online Accounts Safe

Passcodes are the keys to your “online home.”  You should do everything you can to prevent others from guessing or gaining access to your passcode for online banking.  The following information should be used for all of your passcodes on the internet today – especially social media.  While it might seem overly complicated, the stronger the passcode the better your protection against others trying to cause you financial harm.

CREATE YOUR PASSCODE

  • Use special characters in place of letters.  ( e.g. use symboles like @ in place of a, e, or o.
  • Try not to use ordinary dictionary words.  They are easy to guess.
  • Never use your user name, real name or company name.
  • Do not use a complete word
  • Make your Online Banking passcode significantly different from previous passcodes and other online passcodes.
  • Consider using a Passphrase.  A passphrase is longer than a password and contains spaces in between words such as this: “The road to success is always under construction!.”  A passphrase can also contain symbols, and does not have to be a proper sentence or grammatically correct.

REMEMBER YOUR PASSCODE

  • Create an acronym from easy-to remember pieces of information.  For example pick a phrase that is meaningful to you, such as “My son’s birthday is 12 December 2004.”  Using that phrase as your guide you might substitute numbers, symbols, and misspellings for letters or words.
  • Relate your passcode to a favorite hobby or sport.

PROTECT YOUR PASSCODE

  • Never share your Online Banking passcode with others.
  • Have a different passcode for each online account, especially social media sites.
  • Change your passcode several times a year

Protect Yourself From COVID-19 Scams

Beware of fraudulent activities related to COVID-19.  Possible illicit activities related to COVID-19 include (1) fraudulent cures, tests, vaccines, and services; (2) non-delivery scams; and (3) price gouging and hoarding of medical related supplies such as face masks and hand sanitizers.

FTC, FCC and SEC tips to avoid coronavirus scams

  • Avoid online offers for coronavirus-related vaccines or cures; they aren’t legitimate.
  • Don’t click on links or download files from unexpected emails, even if the email address looks like a company or person you recognize. Ditto for text messages and unfamiliar websites.
  • Don’t share personal information such as Social Security, Medicare and credit card numbers in response to an unsolicited call, text or email.
  • Be wary of fundraising calls or emails seeking money for coronavirus victims or  disease research, especially if they pressure you to act fast and request payment by prepaid debit cards or gift cards.
  • Ignore phone calls or emails from strangers urging you to invest in a hot new coronavirus stock.

Waggoner, J. a. (2020, May 20). aarp.org/money/scams-fraud/info. Retrieved from www.aarp.org: https://www.aarp.org/money/scams-fraud/info-2020/coronavirus.html

Phishing

It might be fishing season, but hackers are interested in another type of “phishing” with the intention of stealing your information.  “Phishing” is a type of fraud where an email asks you, often with a sense of urgency, to click a link to update or confirm your sensitive personal information, such as your account numbers, card numbers, social security/tax identification numbers, passwords or PINS.  The link goes to a fake or “spoof” website designed to look like a legitimate company.

For your protection, we have removed all links to login to State Bank Online Banking.  To protect yourself from going to a spoofed website type, https://secure.statebankspencer.com/login into your browser when you login to Online Banking or access Online Banking through our website, www.statebankspencer.com.  If you ever receive a suspicious email supposedly from State Bank, DO NOT open the email and contact your local branch as soon as possible.

Spencer:  712-262-6580

Everly:  712-834-2221

Peterson:  712-295-6611

We are here to help

Have Security Questions? We’re Here to Help.

If you have questions about account security, suspicious activity, or protecting your financial information, our team is here to help. Contact us anytime you have concerns or need assistance.

Contact Us Today

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